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Frequently Asked Questions

Q: Should I choose a flush or an extended set up when reshaping electrodes while on-line?

A: This would depend on the clearance distance between weld faces.  A general rule of thumb is to use an extended setup for clearances of 1 1/2" or more, and a flush setup for clearances of 3/4" to 1 1/2".

Q: I am using modified caps that don't match any of your blade profiles.  Will I be able to dress these?

A: In addition to our standard blades, we regularly manufacture blades for modified electrode shapes.  We are here to help you solve your dressing problems. Please contact us with your requirements.

Q: How often do I need to dress an electrode or cap?  How long will each cutter last?

A: This is one of our most frequent questions.  Unfortunately, there isn't an exact number or time frame.  It all depends on usage. 

Q: Do you accept credit cards?

A: Yes, we accept all major credit cards.  Please note that there will be a 3% credit card processing fee added to your order.

Q: Do you have a minimum order requirement?

A: Yes. We have a $40.00 minimum, excluding shipping costs.

Q: Can I order your products through a local distributor in the US?

A: Yes. Please contact us and we will be happy to refer you to one of our distributors.

Q: Are you able to resharpen my used cutters?

A: Due to increased costs and production time, we no longer accept orders for resharps.

Q: I'm having issues with my pneumatic tip dresser.  Can I send it in for repair?

A: We offer evaluation units and repair services on both the ARO and Yokota brands of pneumatic tip dressers. Please contact us for further information and pricing.

| Manufacturing | Service | Sales |

686 Plymouth Ave NE, Grand Rapids, MI 49505

Phone: (616) 538-6224 | Fax: (616) 538-6777

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